Legal Notice

  1. Scope

This Legal Notice regulates the use of the website blackflamingo.shop (hereinafter, the “Web”) that Diana Del Pozo Infante (hereinafter, “the owner”) makes available to Internet users.

The Web allows you to manage the online purchase of Black Flamingo® brand clothing and accessories.

The Website is exclusively aimed at an audience over 18 years of age.

  1. INTELLECTUAL PROPERTY AND COPYRIGHT

All the information contained in this website, its graphic design, as well as its source code constitute a work whose intellectual property belongs to the owner. Internet users who access this website can view the information contained therein and make private downloads or reproductions on their computer system, provided that the reproduced elements are not subsequently transferred to third parties or installed on a server connected to the internet or to a local computer network. The reproduction, distribution, public communication and any other act that has not been expressly authorized by the owner of the exploitation rights are prohibited. The infringement of any of the aforementioned rights may constitute a violation of these provisions, as well as a crime punishable in accordance with articles 270 and following of the current Spanish Penal Code.

Black Flamingo® is a registered European trademark of the owner. Any use of it is totally prohibited without the express authorization of the owner. blackflamingo.shop is a domain name registered by the owner.

  1. LIMITATION OF LIABILITIES

The owner is exonerated of any responsibility derived from:

  1. Failures on the Web due to force majeure, fortuitous events, or other causes not attributable to it.
  2. Technical and / or mechanical problems or viruses produced during connection to the Internet (either through the Web or third-party platforms), in computer systems (software and hardware) or in electronic documents and files stored on computer equipment.
  3. The access of minors to the contents included in the Web, being the responsibility of their parents or guardians to exercise adequate control over the activity of the minor children in their care.

Likewise, the owner is not responsible for the veracity, updating and legality of the contents of the pages that, where appropriate, are suggested by the company or that appear linked. It is also exonerated of all responsibility towards the user regarding the legal conditions of use and the contents of the different pages, suggested platforms or that appear linked, being at the user’s discretion to accept them or not.

The owner is not responsible for communications that, including the name of Black Flamingo, are not previously authorized by it. For these purposes we inform that all communications related to actions or calls to participate in an event related to the brand will always be published on the official website

  1. User Support

For any doubt, suggestion, query or claim about the online store, you can contact the Customer Service, by any of the following methods;

-Phone:  +34 611 19 36 35. Calls or messages will be answered from 9 a.m. to 5 p.m (CEST).

– Email: hello@blackflamingo.shop 

– Post: Black Flamingo, C/ San Juan de Letrán 7, Piso 4º, 29012 Málaga.

-Through the mechanisms that we provide you on our website: contact form or whatsapp

In addition, we have official Complaint Sheets available to consumers and users, which can be submitted to the postal address and email indicated above. You can request them by calling +34 611 19 36 35 or through the website of the “Junta de Andalucía” at the following link; https://ws231.juntadeandalucia.es/hoja/hojas/impresionFrom.do

The Black Flamingo Customer Service will attend and respond to your claim as soon as possible, and in any case within a maximum period of one month. In the event that your request is not resolved satisfactorily, you may go to the ordinary jurisdiction or process your claim through the website http://ec.europa.eu/odr, which will provide a free single point of access for the extrajudicial resolution.

  1. MODIFICATION OF CONDITIONS

Black Flamingo may modify this Legal Notice if it communicates to the Users, a requirement that the parties expressly agree that it is understood that the publication of the variations through the Web is fulfilled.

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